terms and conditions

Terms and Conditions

Elevated Eyecare, P.C.
Effective date: September 9, 2026

These Terms and Conditions govern your use of the Elevated Eyecare, P.C. website at www.elevatedeyecare.com and your participation in our text messaging (SMS) program. By using this website or by opting in to receive text messages from us, you agree to these terms.

Text messaging program

Program name. Elevated Eyecare, P.C. Patient Messaging.

Program description. Elevated Eyecare offers text message communication to patients and authorized representatives who have provided a mobile number and consented to receive messages. The program is used for the following purposes:

  • Appointments. Appointment confirmations, reminders, scheduling changes, recall notices, and arrival or check in instructions.
  • Orders and clinical follow up. Notifications that eyeglasses, contact lenses, or other ordered products are ready, order and lab status updates, and follow up related to your care.
  • Billing and payments. Notice of an outstanding account balance, statement availability, and secure links to make a payment online, sometimes described as text to pay.

We do not send marketing or promotional text messages through this program.

How you opt in. You may consent to receive text messages by providing your mobile number and agreeing to text communication when you register as a new patient, complete an intake or demographic update form, request or confirm an appointment, provide the number to our staff in person or by phone, or reply to a message we send you. Consent to receive text messages is not a condition of receiving care, of purchasing any product, or of any service we provide.

Message frequency. Message frequency varies. You will receive messages based on your appointments, your orders, and your account activity.

Cost. Elevated Eyecare does not charge for text messages. Message and data rates may apply, depending on your mobile plan and carrier.

How to opt out. Reply STOP to any text message from us at any time to cancel. You will receive one message confirming that you have been unsubscribed, after which we will send no further messages unless you opt in again. You may also call our office at (303) 284-9889 or email admin@elevatedeyecare.com to be removed.

How to get help. Reply HELP to any text message from us, call (303) 284-9889, or email admin@elevatedeyecare.com.

Carriers and delivery. Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile carrier and is not guaranteed. Supported carriers may change without notice.

Privacy. Information you provide in connection with this program is handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Not for emergencies. Text messaging is not monitored continuously and must not be used to report a medical emergency or an urgent change in your vision or eye health. If you are experiencing a medical emergency, call 911. For urgent eye concerns during business hours, call our office at (303) 284-9889.

Security. Standard text messaging is not encrypted. We limit the information included in our messages, and we direct you to a secure page when a payment or detailed account information is involved. If you would prefer that we not communicate with you by text message, please let us know.

Website terms

Informational purpose only. The content on this website is provided for general information about our practice and about eye health. It is not medical advice, does not create a doctor and patient relationship, and is not a substitute for examination, diagnosis, or treatment by a licensed eye care provider. Never disregard professional medical advice or delay seeking it because of something you read on this site.

No guarantee of results. Descriptions of services, technology, and treatments reflect general experience. Individual results vary and no particular outcome is promised.

Intellectual property. All content on this website, including text, images, logos, and design, is the property of Elevated Eyecare, P.C. or its licensors and may not be reproduced or distributed without our written permission.

Third party links. This website may link to sites we do not control. We are not responsible for the content, accuracy, or privacy practices of those sites.

Accuracy. We work to keep this website current, but we do not warrant that all content is complete, accurate, or up to date. We may change or remove content at any time without notice.

Limitation of liability. To the fullest extent permitted by law, Elevated Eyecare, P.C. is not liable for any indirect, incidental, or consequential damages arising from your use of this website or the text messaging program.

Governing law. These terms are governed by the laws of the State of Colorado, without regard to its conflict of law provisions.

Changes to these terms. We may update these Terms and Conditions from time to time. Changes will be posted on this page with a revised effective date.

Contact us

Elevated Eyecare, P.C.
4660 N. Yosemite St., Suite 150
Denver, CO 80238
Phone: (303) 284-9889
Fax: (303) 284-9914
Email: admin@elevatedeyecare.com

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